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Perpetua Health (ChronaSystems, Inc.) publicly launched its AI operations platform for independent medical practices. The platform ships with 18 purpose-built agents covering reception, insurance eligibility, collections, intake, compliance, and patient experience — all HIPAA-compliant with BAAs signed same-day.
The pilot program launches with HTx Pain, a Houston pain management clinic, serving as the anchor customer. Pilot practices receive founding-member pricing and direct product-roadmap input in exchange for early feedback and case-study participation.
The full agent roster is now operational: Phone Receptionist, Insurance Eligibility, Copay & Benefits, No-Show Recovery, Collections, Referral Tracker, Fee Schedule Optimizer, New Patient Intake, Appointment Reminder, Waitlist Filler, After-Hours Handler, Prescription Refill Router, Lab Results Notifier, HIPAA Audit, Credentialing Monitor, Review Request, Care Gap & Recall, and Patient Satisfaction.
Perpetua's onboarding now averages under 48 hours from contract-signed to first live call handled — including EHR integration, phone-line forwarding, and agent configuration. Practices preserve existing workflows while replacing repetitive manual work.
Two-tier per-practice flat pricing introduced: Front Desk AI ($1,800/mo) replaces the front desk function — call answering, intake, reminders, payments, no-show recovery. Full Operations AI ($2,500/mo) adds the full back office: eligibility, claims, prior auth, collections, referral tracking. Every plan starts with a 90-day pilot.