The back office that runs itself.

Perpetua is every back-office hire you'll never need to make. Eighteen agents answering phones, verifying insurance, and booking appointments — 24/7, HIPAA-compliant, from day one.

18agents
24/7coverage
3.2sanswer time
app.perpetua.health / operations
Operations
Tuesday, April 22
Live
Calls today
47Example
+12 vs. Mon
Revenue captured
$3,240Example
+8.4% w/w
First-call resolution
94.2%Example
+2.1 pt
Live activity
Streaming
9:14Reception · Answered callNew patient
9:14Eligibility · Verified coverageNew patient
9:13Scheduler · Booked follow-upReturning patient
9:12Collections · Payment planReturning patient
Built for every specialty
Primary CarePain ManagementOrthopedicsCardiologyOB/GYNDermatologyPediatricsInternal MedicineFamily MedicineUrgent CareNeurologyPsychiatryPrimary CarePain ManagementOrthopedicsCardiologyOB/GYNDermatologyPediatricsInternal MedicineFamily MedicineUrgent CareNeurologyPsychiatry
The Problem

Your staff spends half the day on work that shouldn't be manual.

20%Example
of calls abandoned
85% of patients won't call back.
$200Example
lost per no-show
No reminders. No rebooking. Full time slot, empty chair.
3 hrsExample
daily on eligibility
Staff on hold with payers. Every single day.
18%Example
of AR over 90 days
Revenue sitting uncollected for months.
Before / After

Your back office today.

  • Every call answered on the fourth ring — if at all.
  • Eligibility checked by hand, one patient at a time.
  • Collections pushed to “next week” for the third week.
  • Referrals sent and never followed up on.
  • No-shows eating $200 a slot with no recovery plan.
How it works

Three steps. Then it runs itself.

01

Plug in

Port your number or forward your line. Connect your EHR. That's the hard part — and it takes ten minutes.

02

Agents go live

Your rules, your voice, your workflows. Agents learn your scheduling preferences, insurance rules, and intake forms — then start handling them.

03

You focus on patients

Open your dashboard Monday morning. Everything that should've happened over the weekend already did.

Integrations

Connects to the tools you already use.

We read your calendar, write to your chart, and verify with your payers — all through one connection. DrChrono is live today; everything else ships this quarter.

DrChronoLive
AthenaSoon
EpicSoon
NextGenSoon
eClinicalWorksSoon
ElationSoon
KareoSoon
AdvancedMDSoon
Agents

Every workflow has an agent.

Eighteen agents, each built to do one thing perfectly — deployed together to run the entire back office.

The Operations Console

Watch your practice run itself.

Your staff opens one dashboard. Everything that happened overnight is already there.

app.perpetua.health / operations
Operations
Tuesday, April 22
Live
Calls handled
47Example
Since 6:00 AM
Revenue captured
$3,240Example
Today
First-call resolution
94.2%Example
7-day avg
Live activity
Streaming
09:14:02ReceptionAnswered inbound callNew patient
09:14:08EligibilityVerified PPO coverageNew patient
09:13:51SchedulerBooked 2-week follow-upReturning patient
09:12:19CollectionsEstablished payment planReturning patient
09:11:44IntakeForms completedNew patient
09:10:08Reviews5-star review postedReturning patient
Pricing

Two tiers. One flat price per practice.

Per-practice flat pricing. No per-provider charges. No per-call fees. Every plan starts with a 90-day pilot.

Front Desk AI
$1,800/mo

Replace your front desk. Keep your patients.

Start Pilot
Voice AI Receptionist (24/7)
Smart Intake Forms (SMS + ID upload)
Payment & Copay Collection
Appointment Reminders (72h / 24h / 2h)
No-Show Recovery + Waitlist
Reviews & Reputation
Patient Satisfaction Surveys
Workflow Engine
Practice Intelligence
The math

Front desk costs $4,408/mo. Save $31,300/year.

Best Value
Full Operations AI
$2,500/mo

Your entire back office. Automated.

Book a Demo
Everything in Front Desk AI
Eligibility Verification (real-time)
Copay & Benefits Lookup
Claims Processing + Denial Handling
Prior Authorization
Collections (30/60/90 day)
Referral Tracker
Fee Schedule Management
Rx Refill Processing
Cross-Practice Benchmarks
The math

Front desk + billing costs $90–130k/year. Save $60–100k/year.

90-day pilotPer-practice flat pricingMonth-to-month after pilotHIPAA BAA included

One decision. Then it runs itself.

Start free trialBook a demo